Services
What I can do for you.
Every project is scoped to your business and priced in writing before work begins.
Need something that isn’t listed? Ask. If AI is the wrong tool for the job, I’ll tell you.
01
AI assistants
A private assistant that answers questions from your own documents, website and policies. Customers get answers immediately, and your team stops fielding the same questions.
What’s included
- Trained only on your information, with answers that show where they came from
- Available on your website, in Slack or Teams, or in your inbox
- Hands off to a person, with the full context, when it can’t answer
- A record of what people ask, so you can see where information is missing
Where it’s used
- Customer questions and bookings
- Staff policy and process questions
- Drafts of routine email replies
02
Workflow automation
I connect the systems you already use so work moves between them automatically. Enquiries, orders, invoices and requests are handled the same way every time, without anyone retyping them.
What’s included
- Connections between your CRM, email, forms, calendar, spreadsheets and accounting software
- Automatic replies, follow-ups, reminders and approvals
- AI steps where judgement is needed, such as sorting, summarising or drafting
- Monitoring and alerts, so a failed step is caught the same day
Where it’s used
- New enquiries into your CRM, answered right away
- Invoices and receipts into your accounting
- Weekly reports compiled and sent
03
Document processing
AI reads your documents the way a person would and records what matters. Information buried in PDFs, scans and emails becomes searchable data in your systems.
What’s included
- Names, dates, amounts and terms extracted from forms, contracts and invoices
- Checks against your rules, with a person reviewing anything uncertain
- Plain-language search across all of your documents
- Summaries of long documents, with key terms and risks highlighted
Where it’s used
- Client intake forms
- Contract review and renewal dates
- Invoices and purchase orders
04
Custom software
Purpose-built tools for the parts of your business that off-the-shelf software doesn’t fit, replacing spreadsheets, email chains and manual workarounds.
What’s included
- Client portals for documents, status updates and approvals
- Dashboards that bring your key numbers into one view
- Internal tools for quoting, scheduling, intake or tracking
- Secure logins and permissions, connected to your existing systems
Where it’s used
- Replacing a business-critical spreadsheet
- A self-serve portal for clients
- Faster, consistent quoting
05
Websites
A website that explains what you do clearly, performs well in search and makes it easy for the right people to get in touch.
What’s included
- Strategy, copywriting, design and development
- Fast, accessible pages that work on every device
- Enquiry and quote forms that capture the details you need
- Optional AI, such as an assistant that answers visitors’ questions
- Editing you can do yourself
Where it’s used
- A new site or a redesign
- Landing pages for a service or campaign
- Adding AI to an existing site
06
AI training and strategy
Practical guidance so your team uses AI well: the right tools, clear rules on data, and a plan for where AI will have the most impact.
What’s included
- Hands-on workshops with ChatGPT, Claude or Copilot, using your team’s real work
- An AI usage policy covering confidentiality, data and review
- An assessment of the AI tools you pay for or are considering
- A prioritized roadmap of what to automate or build first
Where it’s used
- Introducing AI tools to a team
- Setting rules before a wider rollout
- Deciding what to invest in first
How it works
What working together looks like.
- 1
A free call
Free · about an hour
We talk through how your business runs and where the time goes. By the end, you’ll know whether AI can help and what the next step would be.
- 2
A plan
Fixed fee, when needed
I look at how you work, your tools and your goals, then give you a written plan with priorities and a price.
- 3
The build
Priced from the plan
I build it, test it with the people who’ll use it, then hand it over with clear documentation.
- 4
Ongoing care
Monthly · optional
I keep things running, fix what breaks and make improvements as your business changes.
You’ll have the scope and the price in writing before any work starts.